Synergentic.ai builds AI receptionists and agentic automation for service businesses. This policy explains what information we collect when you use our demo, our website, and our subscription services — and how we keep it safe.
01 Scope
This Privacy Policy applies to the Synergentic.ai website, the free AI receptionist demo, and any paid services you activate with us (collectively, the “Services”). By using the Services you agree to the practices described here.
02 Information we collect
We only collect what we need to deliver and improve your AI receptionist:
- Details you give us — business name, business type, WhatsApp number, opening hours, and the services you want your receptionist to handle.
- Conversations — messages exchanged between your customers and the AI receptionist, so it can answer, quote, and book accurately.
- Account & billing data — name, email, and payment details for paid plans, processed by our payment provider.
- Usage data — basic analytics about how the website and demo are used, such as page views and device type.
03 How we use your information
- To build, configure, and run your AI receptionist.
- To respond to enquiries, bookings, and support requests.
- To process subscriptions and send service-related notices.
- To improve the accuracy and reliability of our automation.
We do not sell your personal data, and we do not call or message you uninvited.
04 WhatsApp & voice channels
Our receptionists operate over WhatsApp and voice. Messages and calls routed through these channels are also subject to the privacy terms of the underlying providers (for example, WhatsApp/Meta). We use this data solely to power your receptionist — never for unrelated marketing.
05 How we share information
We share data only with trusted processors who help us run the Services — such as cloud hosting, messaging, and payment providers — and only to the extent needed. We may also disclose information where required by law.
06 Data retention
We keep your information for as long as your account is active or as needed to provide the Services. You can ask us to delete demo data at any time; some records may be retained where law requires.
07 Your rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to certain processing. To exercise any of these, contact us using the details below.
08 Security
We protect your data with encryption in transit, access controls, and regular reviews. No system is perfectly secure, but we work hard to safeguard your information and to notify you promptly of any material incident.
09 Changes to this policy
We may update this policy from time to time. When we do, we’ll revise the “Last updated” date above and, for material changes, give you reasonable notice.
10 Contact us
Privacy questions?
Email privacy@synergentic.ai and we’ll get back to you. Synergentic.ai — AI receptionists & agentic automation.